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A rare breed

We are storytellers and story-sellers

We love a perfectly executed design concept as much as the next guy, but we aren’t just another set of agency types seeking design accolades. At Neatline, you get seasoned professionals who have leveraged brand and communications from within organizations to achieve tangible and measurable results. We come to every table armed with passion and creativity, as well as sound strategy and the ability to deliver beyond expectations.

Urban crowd from above

What we do


We believe customer loyalty is built on stories: It’s why we put messaging at the core of everything we do. Whether we are engaging people in your brand or developing strategic content for specific audiences, our expert storytellers blend visual, digital and written information to stir and inspire.


We know brand from the inside out, and we understand how every aspect of your business—from identity to operations—impacts perception and loyalty. When we work with you, your brand objectives are ingrained in our minds: Quite simply, we fall in love with you and then endeavor to get others to as well.


We have extensive experience working with architects, planners and interior designers around the world to bring brands and stories to life in the built environment. With us, you get layered experiences and memorable destinations that support your cultural, operational and sales objectives.

Our people

Christy Ambrose

Christy Ambrose

Creative Director

With more than 15 years as a design professional, Christy has a strong understanding of the role design plays in telling stories and arresting interest. She has lived and worked around the world and has held a senior position within an international design firm. She takes an intuitive approach to design and enjoys working closely with clients to develop unique solutions for each context and bring ideas to life.


Alice Phillips

Alice Phillips


Alice has had a vast and varied career as a communicator, brand strategist, writer and all around content aficionado, and she has held several senior communications positions in global companies, driving brand strategy through periods of business transformation. A journalist and copywriter by trade, she possesses a keen ability to turn business objectives into clear and compelling messages capable of inspiring change.


How we work

We are what every good agency should be these days.


We ask a lot of questions, we push you to think differently about what you want, and we learn what makes you tick. Our best comes from being invested in you.


We strive to be free from timezones and geographies. We build customized teams of the best and brightest. In short, we work the way you work.


Our team is global not only in location and experience but also in perspective. We see this viewpoint as vital to communicating effectively in today’s world.

Our complete list of services


  • Strategy & Positioning
  • Messaging
  • Logo & Identity
  • Naming
  • Brand Guidelines
  • Style & Tone of Voice
  • Photography Guidelines
  • Print & Digital Templates


  • Strategic Communications Planning
  • Marketing Campaign Planning
  • Corporate Collateral
  • Brochures & Reports
  • Articles & Thought Leadership
  • Internal Communications
  • Advertising Campaigns
  • Exhibitions & Events
  • Event Collateral
  • Ongoing Communications Support


  • Website Design
  • Online Strategy & Content
  • Social Media Strategy & Content
  • Digital Campaigns
  • Intranet Design
  • Digital Marketing
  • Animation
  • Video

Built Environment

  • Placemaking
  • Destination Branding
  • Workplace Branding
  • Brand Guidelines
  • Naming
  • Identity
  • Signage & Wayfinding
  • Interiors